Privacy Policy

Effective Date: July 2026

At Celtic Glass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect the information you provide when you visit our website or engage our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

 

Who We Are

Celtic Glass is a specialist glazing company providing custom glass solutions across Geelong, the Bellarine Peninsula and the Surf Coast. We supply and install premium residential and commercial glazing products, including glass balustrades, pool fencing, shower screens, splashbacks, mirrors, architectural glazing and custom glass installations.

 

What Information We Collect

We may collect personal information including:

  • Your name
  • Phone number
  • Email address
  • Property or project address
  • Information relating to your enquiry or project
  • Any photographs, plans or documents you provide
  • Website usage information through cookies and analytics

You are under no obligation to provide personal information; however, without it we may not be able to provide quotes or services.

 

How We Collect Information

We collect information when you:

  • Complete our contact form
  • Request a quotation
  • Call or email us
  • Send plans or project details
  • Engage our services
  • Subscribe to updates (if applicable)
  • Browse our website

Some information is collected automatically through website analytics.

 

How We Use Your Information

Your information may be used to:

  • Respond to enquiries
  • Prepare quotations
  • Schedule site visits
  • Provide glazing services
  • Communicate about your project
  • Improve our website and customer experience
  • Meet legal and regulatory obligations

We will never sell your personal information.

 

Sharing Your Information

We only share personal information where necessary, including with:

  • Suppliers and manufacturers
  • Contractors working on your project
  • Payment providers
  • Website and IT service providers
  • Government authorities where required by law

All third parties are expected to keep your information secure.

 

Website Analytics & Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site.

Information collected may include:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

You can disable cookies through your browser settings, although some website features may not function correctly.

 

Data Security

We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, modification or disclosure.

While we use secure systems and practices, no online transmission can be guaranteed to be completely secure.

 

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies.

 

Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To make a request, please contact us using the details below.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The latest version will always be available on our website.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Celtic Glass

? Phone: 0411 335 588

? Email: info@celticglass.com.au